Terms of Service

1. Service Description

Chita Cloud provides cloud deployment services for Go, Python, Node.js, TypeScript, and Docker applications with integrated PostgreSQL database and monitoring.

2. Service Level Agreement

• 99.9% uptime guarantee
• Database response time under 5ms
• Cold start performance under 80ms for Go applications
• Build and deployment time under 2 minutes

3. User Responsibilities

You are responsible for your application code, data backup, and compliance with applicable laws.

• Maintain secure coding practices
• Regular backup of critical data
• Compliance with data protection regulations
• Appropriate resource usage

4. Pricing and Billing

Pricing is transparent and fixed. All plans include PostgreSQL database, SSL certificates, and monitoring at no additional cost.

• Monthly billing cycle
• No hidden fees or usage charges
• 30-day money-back guarantee
• Cancel anytime with 24-hour notice

5. Data and Privacy

We are committed to protecting your data and privacy. See our Privacy Policy for detailed information.

6. Limitation of Liability

Our liability is limited to the monthly service fee. We provide services "as is" with reasonable efforts to maintain uptime and performance.

7. Termination

Either party may terminate service with written notice. Upon termination, you have 30 days to export your data.

8. Contact Information

Questions about these terms? Contact us at hello@chitacloud.com